OUTSOURCING SOLUTIONS

COMMUNICATIONS

We offer complete solutions for all of your customer communications, from omni-channel contact centres to fully functional live chat options. Our omni-channel customer solutions allows agents to easily pick up the conversation from any channel, resolving complex issues faster, from wherever they are. 

Call us on 0161 505 1510 to find out how our virtual call centres can help you. 

OMNI CHANNEL COMMUNICATIONS

TALK THE TALK

INTEGRATE & COMBINE YOUR SYSTEMS

Keep your existing phone number and customer data, integrating all of your communication channels, including CRM, in to one system. 

ACCESS YOUR SYSTEMS REMOTELY

Wherever you are in the world you can make calls directly from the system, access customer data and check pipelines, on any device. 

CALL INTERNATIONALLY, PAY DOMESTICALLY

Regardless of where you are at the time, you can take advantage of domestic call rates, saving money as well as time. 

LICENSED BITRIX24 PARTNERS

We are licensed Bitrix24 Partners, offering un-rivalled support, knowledge & training in the initial set-up & ongoing use of the system.

+ so much more..


As well as having all of your customer solutions in one place, Bitrix24's communications system offers a wide range of additional features for all of your customer servicing needs: 

IMPROVED COLLABORATION

Combining your CRM and telephony systems allows for joined up communications for all of your employees, connecting every person, across every location. 

multiple devices

Access your telephone systems, along with all of your data, from your desktop, tablet or mobile, offering easy access to your customer's contact details wherever you are. 

LIVE CHAT

Easily add live chat functionality to your website and have everything pull through to the same system, offering customers multiple means of access. 

COMPLIANCE

With the option of call recording you have additional peace of mind knowing that you can refer back to any conversations whenever you may need to. 

  • Instant messaging. 
  • Document sharing and co-editing.
  • Invoice generation and management. 

  • Built-in video & voice conferencing. 
  • Flexible settings for call forwarding, blacklists & more.
  • Easy integration with widely used software.  


Everything, in one place.

For our telephony services we partner with Bitrix24, an award-winning collaboration software containing all the tools you need for management, communication and collaboration, helping businesses across the world improve efficiencies and productivity.

Whether you’re wanting to upgrade your customer services, CRM, marketing or sales, unified and remote working is a breeze with Bitrix24, improving business efficiencies and productivity throughout the whole company.

We are licensed Bitrix24 Partners, offering un-rivalled support, knowledge and training in the initial set-up, as well as on-going use of the software. 

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